Privacy Policy

Responsible for data processing on this website:

Balane GmbH
Balanstraße 84
81541 München
Germany

E-Mail: contact@balane.tech
Managing Director: Jonas David Höttler

Hosting Provider:

Railway Inc.
548 Market St PMB 45375
San Francisco, CA 94104-5401
USA

Type and Scope of Processing:
When visiting this website, technical information is automatically stored in server log files by the hosting provider:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the accessed file
• Website from which access was made (referrer URL)
• Browser used and operating system if applicable

Purpose of Processing:
Processing is carried out for the technical provision of the website, to ensure system security and to optimize the internet offering.

Legal Basis:
Processing is based on Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest lies in the proper functioning and security of our website.

Storage Duration:
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is usually the case after 7 to 30 days.

Third Country Transfer:
Railway operates servers in the USA and the Netherlands. Data transfer to the USA is based on the EU-US Data Privacy Framework, for which the European Commission has issued an adequacy decision (Art. 45 GDPR). A data processing agreement was concluded with Railway in accordance with Art. 28 GDPR.

More information:
Railway Privacy Policy

This website uses a cookie banner to manage your cookie settings. Your consent is stored in the LocalStorage of your browser.

LocalStorage Entry:
cookie_consent

Content:
Stores your consent for cookie categories: necessary, functional, analytics, marketing as well as timestamp and version.

Purpose:
Storage of your cookie preferences according to GDPR and TDDDG.

Legal Basis:
Art. 6 para. 1 lit. c GDPR (legal obligation to obtain consent according to TDDDG).

Storage Duration:
Unlimited until you revoke your consent or delete the LocalStorage.

Cookie Categories:

You can change your cookie settings at any time via the "Cookie Settings" link in the footer of this website.

If you contact us by email, the data you provide (your email address, your name if applicable, and any other information you provide) will be stored by us to process your request.

Purpose:
Processing your request and communication with you.

Legal Basis:
Art. 6 para. 1 lit. f GDPR (legitimate interest in responding to your request) or Art. 6 para. 1 lit. b GDPR if your request is aimed at concluding a contract.

Storage Duration:
The data will be deleted as soon as your request has been processed and there are no legal retention obligations.

If you contact us via a contact form on this website, your data will be processed for lead management and customer support.

Data Collected:
Name, email address, phone number (optional), company (optional), message, and timestamp of the request.

Purpose of Processing:
Lead management, customer support, processing of requests, and potential contract initiation.

Legal Basis:
Art. 6 para. 1 lit. b GDPR (contract initiation) or Art. 6 para. 1 lit. f GDPR (legitimate interest in processing your request and customer relationship management).

Systems Used:

Hosting Location:
Both systems (n8n and Odoo) are hosted on Railway Inc. servers in Amsterdam, Netherlands (EU). No data is transferred outside the European Union.

Storage Duration:
Lead data is stored as long as it is required for processing your request or for a potential business relationship. After completion of correspondence, the data is deleted unless there are legal retention obligations (e.g., commercial or tax law), which typically range from 6 to 10 years.

Data Processing Agreement:
A data processing agreement in accordance with Art. 28 GDPR has been concluded with Railway Inc., which ensures compliance with European data protection standards.

More information about the services used:
• n8n: n8n.io/legal/privacy
• Odoo: odoo.com/privacy
• Railway: railway.app/legal/privacy

You have the following rights with regard to the personal data concerning you:

Right to Access (Art. 15 DSGVO):
You have the right to request information about your personal data processed by us.

Right to Rectification (Art. 16 DSGVO):
You have the right to request the immediate correction of incorrect data or the completion of your stored data.

Right to Erasure (Art. 17 DSGVO):
You have the right to request the deletion of your data stored by us, unless processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defense of legal claims.

Right to Restriction of Processing (Art. 18 DSGVO):
You have the right to request the restriction of processing of your personal data if the accuracy of the data is disputed, the processing is unlawful, we no longer need the data, or you have objected.

Right to Data Portability (Art. 20 DSGVO):
You have the right to receive your data that you have provided to us in a structured, common and machine-readable format or to request transmission to another controller.

Right to Withdraw Consent (Art. 7 Abs. 3 DSGVO):
If the processing is based on your consent, you have the right to revoke this consent at any time. The lawfulness of the processing carried out on the basis of the consent until the revocation is not affected.

Right to Lodge a Complaint (Art. 77 DSGVO):
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.

The competent data protection supervisory authority for us is:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
Germany

Phone: +49 (0) 981 180093-0
E-Mail: poststelle@lda.bayern.de
Website: www.lda.bayern.de